Frequently Asked Questions

Join our Discord server and follow the setup instructions. You'll need Administrator permissions on your Discord server to add the bot.

Premium subscription includes access to all bot commands, developer support, custom features, and priority updates. See our pricing page for detailed plans.

You can cancel your subscription anytime through your Stripe customer portal or by contacting our support team in Discord. Your access will continue until the end of your billing period.

Use the /admin_menu command to access the setup interface. You'll be able to configure admin channels, welcome messages, and announcements through an easy-to-use button menu.

The /modpanel command opens an automated moderation system with customizable rules, custom banned words database and auto-kick/ban features. Configure it according to your server's needs.

This is a specialized feature for Whiteout Survival game communities. It manages player transfer applications between states with customizable forms, admin review interfaces, and automatic notifications.

Join our Discord server for community support, or use the /submit command to send a ticket directly to our admin inbox for premium support.

First, check if the bot has the necessary permissions in your server. Ensure it can read messages, send messages, and use slash commands. Important: Make sure the bot's role is positioned higher than regular member roles in your server's role hierarchy - this is required for most commands to work properly. If issues persist, contact support through our Discord server.

Join our Discord server to try basic features and see if HelperBuddy is right for your community before subscribing to premium features.