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Terms of Service

By using this Discord bot and any associated Premium services, you agree to these Terms of Service.

1. Use of the Bot

This bot is provided for use within Discord servers and direct messages where supported. By using the bot, you agree to use it only for lawful purposes and in accordance with Discord’s Terms of Service and Community Guidelines.

2. Acceptable Use

You agree not to:

misuse or abuse the bot
spam commands or intentionally overload the system
attempt unauthorized access to restricted features
exploit bugs or vulnerabilities
use the bot for unlawful or harmful purposes

3. Premium Subscription

Certain features are available only through a paid Premium subscription. Premium access is activated immediately after successful payment and covers the selected billing period.

Subscriptions renew automatically unless canceled before the renewal date. Cancellation prevents future renewals, and Premium access remains active until the end of the current paid period.

Refunds for partially used periods are not provided except where required by applicable law.

EU Right of Withdrawal

For users in the EU/EEA, digital services normally include a 14-day withdrawal right. By purchasing Premium access, you expressly request immediate access and acknowledge that this right is waived once access begins in accordance with applicable EU law.

4. Changes to the Service

We reserve the right to modify, update, improve, or discontinue features of the bot, including Premium features. Significant changes affecting access or functionality will be communicated in advance whenever reasonably possible.

5. Limitation of Liability

The bot and related services are provided "as is" and "as available". We are not liable for indirect damages, data loss, downtime, or interruptions resulting from the use of the service, to the extent permitted by law.

6. Privacy and Data Protection

Personal data is processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR where relevant.

7. Contact and Support

For support, cancellations, privacy requests, or questions, contact: helperbuddy.discord@gmail.com

Terms of Service | Last Updated: April 2026

Privacy Policy – Premium Service

We take your privacy seriously. By using the Premium service, you agree to the collection and use of your data as outlined below.

1. Data We Collect

We may collect the following types of data:

Account information (e.g., email address, username)
Payment-related data (handled securely via third-party processors)
Usage data (interactions with the bot, preferences, and feature use)

2. How We Use Your Data

Your data is used to:

Provide and manage your Premium access
Improve the bot's functionality and user experience
Communicate with you regarding your subscription or updates

We do not sell your data to third parties.

3. Data Storage and Security

Your data is stored securely and access is limited to authorized personnel only. We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

4. Third-Party Services

Payment processing is handled by secure third-party providers (e.g., Stripe, PayPal). We do not store your full payment details. These providers operate under their own privacy policies.

5. Your Rights

You have the right to:

Request access to your personal data
Correct or delete your data
Withdraw consent (this may limit your access to Premium features)

6. Data Retention

We retain your data only as long as necessary for the purpose it was collected or as required by law.

7. Contact

For privacy-related questions or requests, contact us at: helperbuddy.discord@gmail.com

Last Updated: January 2025

Privacy Policy (GDPR-Compliant)

This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

Helperbuddy is the data controller for the processing of your personal data. Contact: helperbuddy.discord@gmail.com.

2. What Data We Collect

We may collect the following data when you use our Premium service:

Identification details (e.g., email address, username)
Subscription and payment-related information (processed via third parties)
Usage data (how you interact with the bot and its features)

3. Purpose and Legal Basis

We process your data based on:

Contractual necessity (to deliver the Premium service)
Legitimate interests (to improve our services and support)
Legal obligations (e.g., tax or billing records)
Your consent (where required, such as for marketing communication)

4. Data Storage and Retention

Data is stored securely in the EEA or by trusted partners compliant with GDPR. We retain your data only as long as necessary for the purposes it was collected or as legally required.

5. Third-Party Services

Payments are processed through secure, GDPR-compliant providers (e.g., Stripe, PayPal). We do not store full payment details. These providers act as independent data controllers for payment data.

6. Your Rights

Under GDPR, you have the right to:

Access your personal data
Rectify inaccurate or incomplete data
Erase your data ("right to be forgotten")
Restrict or object to processing
Data portability
Withdraw consent at any time

You can exercise these rights by contacting us at: helperbuddy.discord@gmail.com.

7. Data Transfers

If data is transferred outside the EEA, we ensure adequate protection via standard contractual clauses or equivalent safeguards.

8. Contact & Complaints

For any privacy questions or concerns, contact us at: helperbuddy.discord@gmail.com.

You also have the right to lodge a complaint with your local Data Protection Authority.

GDPR Compliant | Last Updated: January 2025

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